Welcome to sleeppods.co! These general terms describe how your personal information is collected, used and shared when you visit or make a purchase on our website (the “Website”). By using our website you accept these terms. We recommend that you read them carefully.
Personal information we collect
When you visit our website, we automatically collect certain information to improve your experience and ensure that our service runs smoothly.
1. Device information
We collect information about your device, including:
Browser type
IP address
Time zone
Cookies installed on your device
We also collect data about how you interact with the website, for example which pages and products you view and which search terms or websites referred you to us.
Technologies for data collection:
Cookies: Data files stored on your device that contain an anonymous identifier. Read more about cookies and how you can manage them: www.allaboutcookies.org.
Log files: Track actions on the website, including IP address, browser type, referring/exit pages and timestamps.
Pixels and tags: Used to understand how you navigate the website.
2. Order information
When you make a purchase or attempt to make a purchase, we collect the following information:
Your name
Billing address
Delivery address
Payment information (including card information)
Email address
Telephone number
We refer to these two categories as personal information.
How we use your personal information
1. Order handling
Process payments, arrange deliveries and provide invoices and order confirmations.
Communicate with you about your order or when additional information is needed.
Screen for potential risk and fraud.
2. Website optimisation and marketing
Improve and optimise the website's functionality and user experience.
Analyse how customers interact with the website in order to evaluate our marketing and advertising campaigns.
Provide targeted advertising and offers that are relevant to you.
Sharing your personal information
We share your information with third parties to help us provide our services. For example:
Shopify: Runs our online shop. Read more: Shopify Privacy Policy.
Google Analytics: Helps us understand how customers use the website. Read more: Google Privacy Policy.
You can opt out of Google Analytics here: tools.google.com/dlpage/gaoptout.
We may also share your information in order to:
Comply with legal requirements or respond to legal requests.
Protect our rights or prevent fraud.
Behaviour-based advertising
We use your information to show you advertisements that are relevant to your interests. For more information about targeted advertising you can visit: Network Advertising Initiative (NAI).
Opt out of targeted advertising:
Facebook: Facebook Ads Settings
Google: Google Ads Settings
You can also opt out of several advertising networks via the Digital Advertising Alliance.
Do Not Track
Please note that we do not change our data collection or use when we see a “Do Not Track” signal from your browser.
Your rights
If you are a resident of the United Kingdom, under the UK GDPR and the Data Protection Act 2018 you have the right to:
Access the personal information we hold about you.
Request that your information is corrected, updated or deleted.
To exercise these rights, contact us at info@sleeppods.se.
We process your information in accordance with the UK GDPR and may transfer data to our trusted service providers outside the United Kingdom, using recognised safeguards such as the UK International Data Transfer Agreement or Addendum.
Data retention
We retain your order information for as long as necessary to fulfil our business purposes, unless you specifically ask us to delete it.
Changes to the terms
We may update these terms as needed to reflect changes in our practices, legal requirements or for other operational reasons. We recommend that you review this page regularly.
Contact us
Do you have questions about these terms or about how we handle your information? Contact us:
Email: info@sleeppods.se
We are dedicated to protecting your privacy and giving you a safe shopping experience.
Thank you for choosing SleepPods!